Snowbird Finance Ltd is committed to ensuring that your privacy is protected. Where we hold and use personal information from which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement and the data protection rules.
What information do we collect about you?
We collect the following information about you when you register for our services, fill out a contact form or place an order for our services:
- Name and job title
- Contact information including email address, postal address, telephone number
- Date of birth and professional qualifications
- Demographic information such as postcode, preferences and interests
- Other information to process your request
We require this information to understand your needs and provide you with our services, and in particular, for the following reasons:
- To respond to enquiries
- To understand your needs and provide you with the services you requested
- Internal record keeping
- To verify your identity if you are a new customer
- To fulfil any legal or regulatory requirements including exchanging information with other companies and organisations for the purposes of fraud and money laundering detection and credit risk. Personal data is not transmitted to third parties without your express consent
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided (but we do give you the option to opt out of this)
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
The legal basis on which we will use your information will differ depending on how it is provided to us. If it is provided to us in relation to a contract you or your partners will enter with us then we will use it in conjunction with that contract (or as part of the consideration of entering into a contract). If it is provided to us in relation to arrangements with your employer or a limited company you are a director or shareholder in then it will be used based on the legitimate interest we and the company have in processing it. We may also use the information to comply with our regulatory requirements.
We would like to send you information about our services that may be of interest to you. If you have consented to receive marketing, you may opt-out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email: firstname.lastname@example.org
Access to your information and correction
You have the right to request a copy of the information that we hold about you. You may also request that we erase, rectify or limit the processing of your data. If you would like a copy of some or all of your personal information or to request that we erase, rectify of limit processing, please email email@example.com or write to us at:
68 High Street
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish this to happen.
You also have the right to complain to the Information Commissioners Office.
Security and third party use
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, from time to time we may also record phone calls.
We do provide your data to third parties to process it for us. These third parties enter into agreements with us to ensure that the process your data in accordance with our requirements to meet this policy. The third parties include our IT suppliers and suppliers who provide services to us.
We may pass information to third party finance providers as part of an application for credit. For a full list of the lenders we use please email firstname.lastname@example.org.
As part of your application, your personal information may be supplied to credit reference agencies (CRAs) and they will give us and/or the lenders information about you, such as about your financial history. This is to assess your creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and to prevent criminal activity. When CARs receive a search, they will place a footprint on your credit file that may be seen by other lenders.
We or your lender may also continue to exchange information about you with CRAs on an on-going basis if you take out a credit arrangement, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. Your data will also be linked to the data of your spouse, any joint applicants or other financial associates.
The identities of the CRSs and the ways in which they use and share personal information, are explained more in detail by the CRAs. The CRAs we use most frequently are Experian and Creditsafe. The details may be found at:
How long do we store data about you
We will store data for the term of the agreement, please refer to section What information do we collect about you for more information.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. You can find more about cookies and how to disable them at: www.allaboutcookies.org.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
How to contact us